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Welcome to the Health Travel Information Service for Guernsey and Alderney Patients & Relatives.
This web site has been developed for patients and their relatives to help give information about all aspects of health travel following a referral for medical treatment to a UK Hospital or Treatment Centre.
The information is provided by The Health Information Exchange Guernsey on behalf of the States of Guernsey Health & Social Services Department (formerly the Board of Health). The Health Information Exchange is a charitable organisation and is a member of the Association of Guernsey Charities.
To find out who’s who in the referral process and what service they provide please go to the Travel section,and you will find these details under each specific hospital.For quick reference, the contact details including email addresses can be found in the Support Service Section.
Don’t forget the Links section. We have included links to other web sites that might be of help to you.
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| | How to use this web site |
| | For ease of use we have split the web site into 2 sections:
1. General Information - The Yellow section at the top of the screen gives useful contacts for the people and services you may need and some of the Frequently Asked Questions about Health Travel.
2. Specific Information - The Purple section on the left of the screen gives you information about the hospital you are going to, how to get there, accommodation close to the hospital for your relative and much more.
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| | Please ask us |
| | If you cannot find what you are looking for we will be happy to help you in person. Please talk to us about any concerns you have about your referral, we are happy to listen and we may be able to find the service you need.
We would welcome any feedback on the information in this site. Our contact details can be found by using the Contacts button.
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| | Handy Hints For Health Travel |
| | 1: Keep a Notebook |
| | At stressful times everything is forgotten - even pin numbers that have been committed to memory for years
Write down phone numbers, names of doctors seen & their phone numbers.
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| | 2: Investigate the health condition |
| | Find out what you can about your condition to enable you to understand more about your possible treatment.
Find out what the terminology means so that you can talk to the medical people on knowledgeable terms. |
| | 3: Join Mailing lists or Support Groups |
| | Find out their helpful "tips & tricks" for coping |
| | 4: Write down questions to ask the Consultant |
| | Take a list of the questions you want to ask the Doctor to answer. Make a note of the answers afterwards. |
| | 5: Plan Ahead |
| | Think of all the likely pitfalls, and ask for the help of the Health Travel Service. |
| | 6: Communicating your news |
| | Your family and friends often want to help in some way. It is a good idea to agree to keep in touch with just a few family and friends, and then ask them to contact other people for you. Let friends help you. It will help them as well as you.
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| | 7: Ask your Doctor or Nurse |
| | Remember Doctors & Nurses will always help if approached in the right way. They are professional and expert, they want to be able to help you. Remember also that it is not their fault you or your loved one is ill, so don't get angry with them. |
| | 8: Photograpic Evidence |
| | Photographic identity is now required at flight check-in desks. A local driving licence or passport can be used. Please note that the name on your ticket and the name on your identification must be exactly the same. |
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| | Checklist of things to take with you: |
| | Notebook |
| | Useful Telephone Numbers |
| | Tickets and vouchers |
| | Medication |
| | Accommodation Details |
| | Hospital Information |
| | Mobile phone (try and borrow one, if you don't own one. At least you can keep in contact wherever you are, or phone ahead if you are delayed) |
| | English money |
| | Photo Identification |
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